1
Patient scans
Start from a receipt, bag label, shelf sticker, poster, local advert or pharmacy website link.
QR-led Pharmacy First intake
Turn every patient enquiry into a Pharmacy First opportunity.
Scan2Care helps pharmacies capture consultations from QR codes, receipts, websites and walk-in enquiries.
Patients complete condition-specific questions before staff involvement, helping your team identify eligible consultations, reduce missed opportunities and maximise Pharmacy First revenue.
All 7 pathways
Receipt QR codes
Website links
Pharmacy dashboard
Poster → Scan → Questions → Dashboard → Consultation
Visual demo
Patient sees QRReceipt, sticker, poster or website.
Patient scansMobile-first journey opens instantly.
Questions completedPathway-specific symptoms and red flags.
Request reaches pharmacyStructured details appear in the dashboard.
Consultation opportunityCall back, book, invite in or video consult.
How many Pharmacy First patients are being missed?
Missed opportunities usually happen during normal busy pharmacy life: at the till, over the counter, on your website and after the patient has already left.
Without Scan2Care
×
Patients buy relevant OTC products without asking for clinical advice.
×
Counter staff may not spot every Pharmacy First opportunity.
×
Busy periods create "come back later" moments.
×
Website visitors disappear without becoming consultation requests.
With Scan2Care
✓
Receipts, stickers, posters and web links become Pharmacy First entry points.
✓
Patients complete structured pathway questions before staff involvement.
✓
Requests are captured even during peak periods.
✓
Your pharmacy sees organised consultation opportunities in one dashboard.
A simple digital front door for Pharmacy First
Scan, screen, capture and consult, without adding pressure to the counter team.
2
Scan2Care screens
Patients complete condition-specific questions, eligibility prompts and safety red flag checks.
3
Pharmacy responds
Your team reviews the request, calls back, books the patient, starts a consultation or invites them in.
All 7 Pharmacy First pathways supported
Use condition-specific patient journeys and QR materials to make Pharmacy First visible throughout the pharmacy and online.
UTI
Women aged 16 to 64.
Sore throat
Patients aged 5 and over.
Sinusitis
Patients aged 12 and over.
Earache
Children aged 1 to 17.
Impetigo
Patients aged 1 and over.
Shingles
Patients aged 18 and over.
Insect bites
Patients aged 1 and over.
Turn every receipt into a Pharmacy First referral
Scan2Care keeps working after the patient leaves. A receipt, sticker or bag label can bring the patient back into a structured consultation journey.
Always-on capture
Patients can scan at home after buying related products or reading your Pharmacy First message.
Less counter pressure
Key information is gathered before your team becomes involved.
More follow-up opportunities
Contact details and pathway information are captured in a consistent, structured format.
YOUR PHARMACY
Thank you for visiting us
Need help with:
• Sore throat
• Sinusitis
• UTI
• Earache
• Sinusitis
• UTI
• Earache
SCAN FOR PHARMACY FIRST ADVICE
Start with a few simple questions
Start with a few simple questions
Real-life journeys that make the value obvious
Simple routes show where extra opportunities come from.
Patient buys sore throat products
- Receipt includes a Scan2Care QR code.
- Patient scans after leaving the pharmacy.
- They complete a sore throat assessment.
- The pharmacy receives a structured consultation opportunity.
Patient visits your website at night
- They choose the sinusitis pathway online.
- They answer condition-specific questions.
- The request appears in the pharmacy dashboard.
- Your team follows up when the pharmacy opens.
One additional consultation can cover the monthly cost
Keep pricing simple and start with a 30-day trial.
Existing EPOSRX pharmacies
£30 / month
- Pharmacy dashboard
- Receipt QR integration
- Condition links for your website
- All 7 pathway journeys
- Optional sticker packs
- 30-day trial, cancel anytime
Non-EPOSRX pharmacies
£70 / month
- Hosted Scan2Care service
- Dashboard access
- Website condition links
- QR-led patient intake
- Optional QR materials
- 30-day trial, cancel anytime
What is included?
A clear split between the patient experience and the pharmacy workflow.
For patients
✓
Mobile-friendly QR journey
✓
Condition-specific symptom questions
✓
Red flag and eligibility prompts
✓
Clear route into the pharmacy service
For pharmacies
✓
Dashboard for incoming requests
✓
Callback and booking workflow
✓
Receipt, website and poster links
✓
Support for remote or in-person consultations
Start capturing Pharmacy First patients today
Create your pharmacy dashboard account, confirm your pharmacy by ODS code, and activate access from your NHS email.
Your activation link will be sent to your work email address.
Go live quickly
NHS email activation
Trial included
Frequently asked questions
Clear answers for pharmacy owners and teams considering Scan2Care.
Can Scan2Care help us hit the Pharmacy First threshold?
Scan2Care is designed to capture and organise Pharmacy First opportunities that may otherwise be missed during busy periods, after OTC purchases or through website visits.
Does this replace pharmacist consultations?
No. It supports the process by gathering structured information before pharmacist involvement. The pharmacist still provides the clinical consultation.
Can we use this alongside normal walk-ins?
Yes. Scan2Care can sit alongside walk-ins, receipts, posters, stickers and website links.
How quickly can we go live?
The sign-up journey is designed around account creation, ODS confirmation and NHS email activation, with live links issued after activation.
Can groups or multiple branches use it?
The proposition includes centralised workflow thinking, so the service can be positioned for both individual pharmacies and groups.